Cancelling my subscription
You want to cancel your plan? We're sorry to see you go ☹️ If there's any reason for this, we'd love to hear about it so we can help you out! If you're having any problems, please do contact us so we can take a look at it. If you still want to cancel your subscription, you can do that as follows: On the homescreen, go to your Profile with the Profile button in the left sidebar In the top navFew readersInvoices
You can access all invoices we've sent you in your Headlime account. Here you can find an overview of the different invoices, and download any invoice you need. To start, go to your profile with the Profile button on the homescreen. Next, go to the invoices screen with the Invoices button in the top menu bar. (https://storage.crisp.chat/users/helpdesk/website/59619f8d2b857800/invoicessqyjFew readersHow do I change my email address?
You can change your email address in your profile. On Headlime's homescreen, go to your profile using the 'Profile' button in the left sidebar. Here you'll find fields you can use to change your email address.Few readersRefunds
Are you unsatisfied with Headlime? Then first let me say: I'm sorry about that. If you're not happy with Headlime, you can get a full refund within 14 days of purchase. If you wish to request a refund, please contact us via support@headlime.com or via the live chat on our website. We will then help you out.Few readersCan I add a password to an account created by sigingin in with Google?
Yes! First, log out of Headlime. When you're about to log back in, just click the link next to 'Forgot your password?' and create a password from there. Make sure you check your spam folder if the email doesn't seem to arrive.Few readersUpgrading your plan
Need some more power out of Headlime? Or do you maybe need to scale back for a bit? No problem. You can change your plan at any time. If you'd like to change your plan, please let us know via the livechat. We'll then change this as soon as possible.Few readersBilling
🎵 Money, money, money. Must be funny. In a rich man's world. 🎵 In order to let you focus on your copy, we do our best to make the billing as easy as possible. That's why we make use of automatic billing. Billing Every month we tally up the total amount we need to charge for that month. This includes your regular subscription costs and any additional costs if you made them. Think of buying additional characters for the AI generator and additional users for Agency plans. We will automaticFew readersI can't remember my password
No problem, it happens to all of us. On the login screen, under the 'Sign in with Google' button, you can find a link to reset your password. Make sure you also check your spam folder if the email doesn't seem to arrive.Few readersChanging my password
In order to be safe online, security experts recommend you choose a password that's difficult to guess and change it regularly. That's why we've made it easy to change your password on the fly. First, go to your Profile using the Profile button in the left sidebar on the homescreen. Right away, you should see a box labeled Change password. (If you don't, click Settings in the top menubar). SimpFew readersAdditional support
Need some help with something? Got some questions about how Headlime works, got some trouble with your account, or perhaps just wanna say hi? You can always reach out to us! We aren't happy until you're happy, so don't hestitate to ask us any questions you may have. We're here to help you out! Both in Headlime itself and on the Headlime website, you can find a livechat icon in the bottom right corner. This usually shows either the Headlime logo or a picture of my face. Clicking this will open uFew readersChanging my email address
Changing your email address can be done with just a few clicks. To start, on the homescreen, go to your profile using the Profile button in the left sidebar. Right away, you should see a box labeled Change email. (If you don't, click Settings in the top menu bar.) Enter your new email address in the first field, enter it again for verification in the second field, and enter your password in thFew readers