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For questions about the use of credits.
Generating AI content is a wonderful way to get new, unique copy. We are very proud of the AI system, and we are glad that we can offer it to you so it can help you with your copy the same way its helped us. However, running and maintaining the AI is a complicated and very expensive project. To manage this, we need to use the credits system. What are credits? Simply put, credits are used to gen
How many credits do I have?
When working on AI powered content, you can always view how many credits you have left in the top right corner of the screen. The red credits with the rotating arrows icon are your remaining monthly replenishing credits. The yellow credits with the pictures icon are your remaining top-up credits. The grey credits with the undo icon are your remaining refund credits. You can also view your remaining credits by going to 'Credits' on your profile, where you can also purchase more top-up credits whe
I want to refund some credits
That's cool. Sometimes the AI can be finnicky with its results, but you deserve the great copy you expect to get for the credits you use. To get used credits refunded, hover over the generated content you're unhappy with and click the 'Refund' button that appears below it. Keep an eye on your refund credits (the grey ones with the undo icon) to make sure you've got enough refunds left to use. Please note that we can currently only offer refunds for marketing copy and landing pages, not for blog
How are the credits used?
Credits are used every time you generate content using the AI. Currently that includes marketing copy, landing pages and blog posts. Other content like templates and documents don't require credits to use. Credits are subtracted from your total every time you generate content. You can see how many credits you need inside the button that generates your content.
How do I get more credits?
Your monthly credits will replenish at the start of every new billing period. If you can't wait until then, you can purchase additional top-up credits. These are a one-time purchase and will never expire. To get these, go to your profile (accessible via the 'Profile' button in the left sidebar on the homescreen). In the new navigation bar at the top, click 'Credits'. Here, you'll see an overview of the available packs. Simply choose one and the credits will immediately be added to your account.
If I pause my subscription for a few weeks, will my credits remain valid?
Yep. Any top-up credits you've purchased will not expire, so even if you pause your subscription for a while the credits will remain valid and are ready use once you restart your subscription.